Monday, July 13, 2015

Communication and Velocity

A component of communication is velocity or speed of communication.

Depending on how fast the speed of the communication is and how fast it reaches its intended place, determines a lot about that communication and it tells you a lot about that communication which was transferred and the form of communication which was used.

Faster communication and fast response to a communication is way more desirable than a lagging, sluggish or what is worse: communication that never originates and never reaches its intended target or a communication which is never responded to and a communication which is answered to long after it arrived.

This applies to any area of a company, internal and/or external (think of the last time you had to wait and listen for several minutes to a computer automated voice when calling a corporation like this.)

It applies to interpersonal relationships and public relationships (think of the last time you did not get an answer to your question. How did that make you feel?)

It applies to computers and computing machines (think of the last time you used a very slow internet connection. How did you feel?)

It applies to all areas of life really.

Next time you talk to someone, send someone a message or a text or are having a conversation with that person or when you call a company or corporation to ask about a product or for customer support, take a notice of how fast is their response time and how fast they are to answer your questions and that will tell you a lot about them.

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